Welcome to Tayla Nova
By placing an order with Tayla Nova, you agree to the following Terms and Conditions. Please read them carefully before purchasing.
1. Order Confirmation
Once you place an order, we will send a confirmation message to verify your details. All orders are subject to availability and approval. We reserve the right to cancel or adjust any order if necessary, including in cases of limited stock or delivery limitations.
2. Order Processing
Orders are usually processed within 2 to 4 business days. This includes verifying stock, preparing your item, and packaging it for dispatch.
3. Shipping and Delivery
We ship worldwide.
Estimated delivery times:
- Domestic orders: 3–7 business days after dispatch
- International orders: 7–15 business days depending on destination and customs processing
Please note: actual delivery times may vary based on location, customs delays, or unforeseen events.
4. Payment Method
We accept Cash on Delivery (COD) only.
Payment is collected in cash at the time of delivery. We do not accept credit cards, bank transfers, or digital payments.
5. Returns and Refunds
You may request a return within 7 days of receiving your order if the item is damaged, incorrect, or defective.
Returned items must be unused and in their original packaging.
To request a return, contact us at [email protected] with your order details and reason.
Once your return is approved and received, a cash refund will be processed.
6. Customer Responsibilities
You are responsible for providing accurate shipping and contact details. We are not responsible for missed or delayed deliveries caused by incorrect information. If a package is returned due to address issues or failed delivery attempts, additional charges may apply for reshipping.
7. Communications
You may receive notifications regarding your order status via email or SMS. To opt out of promotional messages, send an email to [email protected] with the subject “Unsubscribe.”
8. Changes to These Terms
We may update these Terms and Conditions from time to time. Any changes will be posted here without prior notice.
9. Contact Us
For questions or assistance, feel free to reach us at:
[email protected]